BreEZe Online Services is the California Department of Consumer Affairs' licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! BreEZe enables consumers to verify a professional license and file a consumer complaint. Licensees and applicants can submit license applications, renew a license and change their address among other services.
Note: Not all of the BreEZe Online Services are available for the Medical Board of California at this time but will be in the future.
First Time User
If you are using BreEZe for the first time, you must first create an account. The tutorial below describes how to register to become a BreEZe user and how to maintain the user's profile once registered. All first-time users to the BreEZe system are recommended to watch the video prior to creating an account.
Get Help with BreEZe
For online technical support please send a message to the Board. Select BreEZe Technical Support from the Message Topic dropdown list.
FAQs
Disciplinary documents for recent violations are available on each doctor's license verification page. For older violations, contact California's medical board at 916-263-2525 or complete the online request form.
Where can I complain about a doctor in California? ›
Central Complaint Unit
- Toll-Free: 1-800-633-2322.
- Phone: (916) 263-2382.
- Fax: (916) 263-2435.
- Email: Complaint@mbc.ca.gov.
What does the Medical Board of California do? ›
The Medical Board of California (Board) has the primary responsibility of licensing and regulating physicians and surgeons and certain allied health care professionals.
How do I report someone to the California Medical Board? ›
There are three ways that you can file a complaint:
- Call to have a Complaint Form mailed to you either through the toll-free line (1-800-633-2322) or by calling (916) 263-2424, OR.
- Use the On-line Complaint Form, OR.
- Download and Print a Complaint Form.
What is the most common medical complaint? ›
What are the 6 most common patient complaints?
- Long wait times. After patient registration, how long are patients typically expected to wait before seeing doctors at your practice? ...
- Slow office response times. ...
- Lack of provider availability. ...
- Not enough time with the provider. ...
- A subpar checkout experience. ...
- Poor communication.
How do I check the reputation of a doctor? ›
Go to the Federation of State Medical Boards (FSMB) website to check the basics with their DocInfo.org search function. You will find the doctor's board certifications, education, states with active licenses, and any actions against the physician.
How to file a complaint with the health department in California? ›
For products produced in California, contact the California Department of Public Health Services Food and Drug Branch (FDB) Consumer Complaint Hotline at 1-800-495-3232.
What is the medical term for this patient's chief complaint? ›
The chief complaint, formally known as CC in the medical field, or termed presenting complaint (PC) in Europe and Canada, forms the second step of medical history taking.
What is considered patient abandonment in California? ›
Legal Elements Needed in a Case
When patient abandonment occurs, the professional has terminated the relationship with the patient without giving him or her a reasonable reason, without giving alternative medical options, and while the patient is still in need of medical aid.
What is power of medical California? ›
California Medical Power of Attorney Form (HCPOA) The California Medical Power of Attorney form (also known as a Healthcare Power of Attorney or HCPOA) is a document that authorizes the legal permission for a person of your choosing to execute your health care directives.
THE MEDICAL EVALUATION BOARD PROCESS
Physical or mental health problems that are expected to render a member unable to fully perform his/her duties, exceeding 90 days require a Medical Evaluation Board (MEB). A Limited Duty Board is a type of MEB that places a member in a less than full duty status for 6 months.
How do I contact the California Board of medicine? ›
If you want to reach the Medical Board anonymously, you may contact us at 1-800-633-2322 during business hours or by email at webmaster@mbc.ca.gov.
What happens when you file a complaint against a doctor in California? ›
Once all pertinent information has been received in CCU, Board staff will analyze the information to determine if there is sufficient evidence for referral to a medical consultant. If referral to a medical consultant is warranted, the complaint is forwarded to a consultant for a thorough review.
What is a medical board accusation? ›
An accusation is a legal document that lists the charges and/or the section(s) of law alleged to have been violated and is served on the licensee. The physician is entitled to dispute the charges at an administrative hearing.
What is the statute of limitations for the Medical Board of California? ›
Seven (7) years between when the act or omission alleged as the ground for disciplinary action occurred and when an Accusation to take disciplinary action is filed.
Can you sue a doctor for negligence in California? ›
In California, there are statute of limitations that sets time limits for filing a medical malpractice lawsuit. Generally, the lawsuit must be filed within three years from the date of injury or one year from the date the injury was discovered or reasonably should have been discovered by the patient.
How do you identify a patient's chief complaint? ›
A chief complaint is a concise statement in English or other natural language of the symptoms that caused a patient to seek medical care. A triage nurse or registration clerk records a patient's chief complaint at the very beginning of the medical care process (Figure 23.1 ).
How do doctors get disciplined? ›
If the investigation finds evidence that the physician has violated the Medical Practice Act and the violation warrants disciplinary action, the case is forwarded to the Attorney General's Office to prepare an accusation.
How do you handle a medical complaint? ›
Make sure you:
- Listen carefully. ...
- Ask the complainant what they want to achieve. ...
- If appropriate, manage expectations and explain what is possible.
- Explain how long the process is likely to take. ...
- Agree how to keep the complainant updated and involved, and how often.
- Explain what will happen next.